Terms and Conditions

London School of Mobile Technology Ltd (LSMT) · Company number 14722636 · 50 Essex St, Temple, London WC2R 3JF · 020 7101 4446 · info@schoolofmobiletechnology.com

1. About these terms

These terms apply to every course you book with LSMT, in person or online. By booking, you confirm that you have read and accepted them. In these terms, "we" and "us" mean LSMT, and "you" means the student or the person paying.

2. Our courses

Classes have a maximum of 6 students, so that each student gets individual attention.
Courses run Monday to Friday, usually from 12:00 to 17:00. There are no evening classes. Exact times are confirmed when you book.
All tools and equipment are provided at the training centre.
Students repair real devices as part of the training.
Courses are held at 50 Essex St, Temple, London WC2R 3JF. The Live Online Level 3 Diagnostics and Fault-Finding Course runs on Zoom.
You receive a certificate when you complete a course.

3. Prices and payment

All prices are in pounds sterling (GBP). The price shown when you book is the price you pay.
You can reserve your place with a deposit of £100 (see section 4). The full course fee must be paid at least 14 days before your course starts.
You can pay by card, by phone, in person, or in cash.
Where we offer a payment plan (for example through Klarna), the provider's own terms also apply.
Discounts cannot be combined. Ask for a discount when you book; we cannot apply it afterwards.
We hold your certificate until all fees are paid.

4. Booking and deposit

To reserve a place, pay a deposit of £100. The deposit can only be paid well before the course starts. The full course fee must then be paid at least 14 days before the course starts; closer to the start date, we only accept payment of the full fee. If you do not attend a course you have booked and have not told us, the deposit is not returned.

5. Cancelling and refunds

Your 14-day right to cancel. You may cancel within 14 days of the day we confirm your booking and send you your confirmation email. If you cancel in this period, we return everything you paid, including your deposit.

After 14 days. Fees are not refundable. In exceptional circumstances, such as serious illness or bereavement, we may offer a refund, a credit note, or a move to a later date. We may ask for evidence. Write to info@schoolofmobiletechnology.com.

Cancellation fee. If we agree to a refund after the 14-day period, a cancellation fee of £100 applies to cover administration and card costs. This is the only fee. We do not take any other processing fee.

How long refunds take. We pay refunds to the original payment method within 14 working days. Some banks take longer, up to 28 days in total.

6. Changes and cancellations by us

We aim to give you at least one week's notice if we have to move or cancel a course. If we do, you can choose to move to another course date or receive a full refund. We pay that refund within three weeks. We do not charge any cancellation fee or processing fee when we cancel.

7. Passing Guarantee and free retake

Our Passing Guarantee means extra classes, free of charge. We make sure every student passes and leaves with the skills the course teaches. If you need more teaching, we give you extra classes at no cost within 6 months of your course, subject to space on the course.

8. Your behaviour and safety

Please treat the staff, other students, and the equipment with respect. We may ask a student to leave if their behaviour puts other people or equipment at risk. No refund is due in that case. Please follow the instructions of your tutor when working with tools, soldering equipment, and batteries.

9. Our responsibility

We take care to teach to a high standard, but we cannot promise any particular job, income, or business result. We refer students to businesses where we can, but this is not a guarantee of work. Nothing in these terms limits your legal rights as a consumer.

10. Your personal data

We collect your name, contact details, and payment information to run your booking and keep our records. We handle it under the UK General Data Protection Regulation and the Data Protection Act 2018. We do not sell your data. You can ask to see, correct, or delete your data, or object to our use of it, by emailing info@schoolofmobiletechnology.com. If you are unhappy with how we handle it, you can complain to the Information Commissioner's Office (ico.org.uk).

11. Contact and complaints

If something is wrong, tell us first and we will try to put it right. Call 020 7101 4446, WhatsApp +44 20 7101 4446, or email info@schoolofmobiletechnology.com. Opening hours: Monday to Friday 9:00 am to 7:00 pm, Saturday and Sunday 12:00 pm to 5:00 pm.

12. Law

These terms are governed by the law of England and Wales. Courts in England and Wales can decide any dispute.